Practice Management

To Protect And Serve

April 17, 2009

Follow Veterinary Practice News on Twitter at @vetpetnews. Travel Service Opportunities World Vets Home base: Deer Park, Wash. Selected upcoming trips: Loreto, Baja California, Mexico, May 31-June 7; Belize in Summer ’08; Ecuador from Nov. 3-12; Gambia in winter ’08-’09. Contact: info@worldvets.org, 509-276-8387 More info: www.worldvets.org Spay Panama Home base: Bethania, Panama, and Miami Selected… Continue reading...

Volunteer Animal Transport To Foster Or Forever Homes

April 17, 2009

“Fifteen Legs” is a book by Bonnie Silva that reveals a network of human-animal bond proponents across North America. Most of us don’t have a clue about the amazing volunteer cyber-networking that goes into transports of doomed animals toward...

A smiling female veterinary professional in blue scrubs gently hugging and comforting a tabby cat.

Proudly partnering with vets & pets across Canada

Wait Training

April 17, 2009

Pets squirm and clients fidget. Stress levels rise even during short delays. Anything longer and time seems to stand still. Let’s face it, waiting to see the veterinarian doesn’t top anyone’s list of fun things to do. But with...

Want to Thank Clients and Attract Pet Owners? Try an Open House

April 17, 2009

On a sunny Saturday afternoon, more than 400 pet owners visit American Animal Hospital in Randolph, N.J., for its 14th annual open house. In the parking lot, guests enjoy perusing vendor booths, kids smile as Kennel Manager Diane McKenzie...

What Client Complaints Are Not Saying

April 17, 2009

We have all heard clients complain. Some of the most common complaints concern long waits and unexpected fees. You have probably developed routine responses for these complaints, citing policy and price justification. Yet at times we miss the point...

What Staff Should Know About Blood Typing And Cross-matching

April 17, 2009

Canine Blood Types DEA System (Dog Erythrocyte Antigen) Dogs currently have 13 known erythrocyte antigens, nine of which are listed below. Dogs do not have naturally occurring antibodies to DEA 1.1, and 1.2, the most antigenic subgroup, but studies...

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Others

Practice Management

To Protect And Serve

Volunteer Animal Transport To Foster Or Forever Homes

Proudly partnering with vets & pets across Canada

Wait Training

Want to Thank Clients and Attract Pet Owners? Try an Open House

What Client Complaints Are Not Saying

What Staff Should Know About Blood Typing And Cross-matching

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