Tag: Clients

5 reasons why you should think like your vet clients

March 21, 2017

They say it’s true for all doctors. After we start practicing medicine, we lose sight of the view from the other side of the exam room table. Whether we’ve been practicing 20 years or two weeks, docs have a way of forgetting what it feels like to need the help of a medical professional. This, too often, lays the...

13 ways to text your veterinary clients

January 9, 2017

Physicians and dentists have embraced texting as a strategy to improve patient care. A study of 3,000 chronically ill patients found that 68 percent took medications at home as directed by their physicians when they received text reminders, compared to 50 percent without texts.

The strangest things vet techs have heard clients say

January 2, 2017

It's time for another round of "weird stuff clients say!" vet tech edition, this one with a little more snark than usual. Courtesy r/VetTech on Reddit.

Veterinary Confessions: I had no idea what my employees were telling clients

December 13, 2016

Because veterinarians go from one patient to the next, few understand the quality of service that their front-line team provides to clients.

Are you letting clients down after their pets die?

October 12, 2016

Are we letting our clients down in the end? I mean that literally. Are we failing the pets we’ve cared for throughout their lives during and after their last moments?

What does respect for clients look like in the vet practice?

October 10, 2016

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou

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