Practice Management

7 Ways to Make Your Millennial Employees Happy in the Vet Practice

April 11, 2016

Reprinted with permission from Smart Flow Sheet. Many define the "Millennial Generation" as those who were born sometime in the 1980s through the 90s. This generation is used to instant results, changing technology and an attitude of working smarter, not harder. This generation is used to instant results, changing technology and an attitude of working… Continue reading...

Two of My Employees Don’t Get Along With Each Other

April 11, 2016

I am the sole owner of a small practice and don’t have a practice manager. Two veterinary technicians on my team just don’t get along. One of them has been with us for about a year (“Lisa”), and the...

Veterinary professional wearing a face mask gently examining a small gray dog in a clinical exam room, with the dog looking up at the veterinarian during a checkup.

Supporting veterinarians throughout Canada

4 Tips to Productive Meetings with Your Veterinary Staff

April 6, 2016

Reprinted with permission from Smart Flow Sheet. If you've ever had to host a meeting, you understand how terrifying it can be. Will people show up? Will they listen? Does anybody care? Here are a few tips to keep...

Why Listening is an Important Skill

April 5, 2016

When I was in the third grade my teacher wrote on my report card that I talked too much. I adopted that identity and became quite a “talker.” In fact, I enjoyed being an expert in various categories and...

Are Fear-Free Veterinary Practices Practical?

April 4, 2016

Jill Breitner, a professional dog trainer and author of the Dog Decoder app is telling pet owners that fear-free veterinary clinics as the "only way to go." In an article for our sister Dogster, Breitner recommends fear-free clinics because...

Veterinary SEO Quiz: How Do You Rank?

March 30, 2016

Are your clients finding what they need and want on your practice’s website? Is your site following basic search-engine best practices? How findable is your veterinary practice’s website for new and prospective clients? Test your knowledge with this quick...

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