Practice Management

How to avoid these 10 common management pitfalls

May 10, 2016

Are you a victim of the “all or nothing” mentality? Besides a few exceptions—being pregnant or not—few things in life are an all-or-nothing proposition. Let’s go over a few veterinary examples.

How to Wow Clients

May 5, 2016

May I share a confession, dear reader? I’m in love with brilliant ideas. I’m in awe when someone comes up with an idea—usually super simple—that (unbelievably) nobody had thought about before. Let me show you what I mean. 1....

A smiling female veterinary professional in blue scrubs gently hugging and comforting a tabby cat.

Proudly partnering with vets & pets across Canada

What Are the Roadblocks to Effective Communication?

May 3, 2016

Once I worked with a colleague who was repeatedly late creating work that I needed to complete my task. I knew he was busy, but I was too, and I was increasingly frustrated by his behavior. I didn't know...

How Sweets Can Strength the Relationship With Your Vet Staff

April 28, 2016

Keeping your support team happy means treating them with respect, including seeking their opinions on patients. It means paying them well and creating a productive work environment. It means supporting their professional development with continuing education. And sometimes, it...

Viewpoint: An Open Letter to the Veterinary Community About COE Standards

April 28, 2016

A letter to the Journal of the American Veterinary Medical Association proposing a way to restore trust and confidence in veterinary school accreditation was rejected recently by Dr. Kurt Matushek, JAVMA’s editor-in-chief, because he believes that it “does not add...

These Veterinary Practice Signs Will Leave You Loling

April 27, 2016

PawMyGosh put together a collage of great veterinary practice signs in their article "These Hilariously Clever Veterinarian Signs Will Have You In Stitches!" Check out the ones featured. Which ones are your favorites? 1) There's this dog joke. 2)...

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