Practice Management

A Walk In Your Employees' Shoes

May 21, 2012

The topic of employee pets came up recently in one of the courses I’m teaching, and I wanted to share my thoughts. A good portion of the practice's accounts receivable (A/R) is tied up in the accounts of the employees, both previous and current employees. This is not only money not being collected by the… Continue reading...

Do You Recommend Pet Insurance?

May 21, 2012

After two weeks in Michigan State University’s Veterinary Teaching Hospital, Katie, a 5-year-old Labrador retriever with a clotting disorder, was deemed healthy and was released. Multiple blood transfusions, medications and critical care had brought her owners an $18,000 bill....

Veterinary professional wearing a face mask gently examining a small gray dog in a clinical exam room, with the dog looking up at the veterinarian during a checkup.

Supporting veterinarians throughout Canada

Learn This And Be A Life Saver

May 7, 2012

If you saw an adult suddenly collapse and become unresponsive, would you know what to do? The old way to do CPR involved alternating chest compressions and mouth-to-mouth breathing. The American Heart Association (AHA) has moved away from this...

Let Staff Play, And They Will Stay

May 4, 2012

Over the weekend I had the pleasure of joining a large veterinary practice on their annual retreat. It was in Oregon/Washington, up in the wilderness in the pine woods and hills, and it was fantastic! They had invited me...

Equine Practice: What Clients Want

May 2, 2012

Equine practitioners constantly face diagnostic challenges. Without hesitation they invest in the knowledge, resources and equipment needed to meet these challenges, because it is their passion. But very few practitioners take the time to diagnose the health of their...

Construction Loans On The Rise

May 1, 2012

Lenders dedicated to the veterinary community say construction loan requests are up in the first quarter of 2012—in some cases double that from the first quarter of 2011. This increase is in part attributed to veterinarians’ need for additional...

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