Practice Management

Customer Service: Hall of Shame or Hall of Fame?

May 14, 2015

Have you seen the latest 2014 survey on customer service? The results were reported in a recent article on the “24/7 Wall St.” website1. Here are the 10 worst companies: 10. Citigroup (15% “poor” ratings for banking and for credit cards) 9. Wells Fargo (15% “poor” for banking, 16% for credit cards) 8. AT&T (18%… Continue reading...

Aquamation: A Dignified, Environmentally Friendly Alternative to Pet Cremation or Burial

May 8, 2015

Originally published in the April 2015 issue of Veterinary Practice News A water line and a $70,000 apparatus helped propel Jerry Shevick into the business of dissolving dead animals. The former TV executive launched his second career in 2013...

A small white and ginger kitten wearing a blue collar, lying on its back and playfully reaching up from inside a grey textured blanket.

This food helps kittens with digestive issues

Have You Embraced Veterinary Telemedicine?

May 5, 2015

Originally published in the April 2014 issue of Veterinary Practice News Telemedicine is a growing field in veterinary medicine, and professionals in the industry are adding personnel and services to meet that demand. “With increased bandwidth and the increased...

How to Cultivate a Healthy Office Culture in Your Practice

April 27, 2015

While unlocking the back door of your hospital on Friday morning, your mind is full of good thoughts. For example, like how fortunate you are to have the luxury of taking every Thursday off to focus on yourself and...

Are You Making These Two Mistakes and Costing Your Clinic Thousands?

April 24, 2015

Originally published in the March 2015 issue of Veterinary Practice News? Not a subscriber? Subscribe today! Did you know that 77 percent of pet owners would buy products that you recommend?1 Too often, veterinary teams overlook opportunities for preventive...

How You Can Build Client Relationships with Social Media

April 10, 2015

Social media. Whether it’s Facebook, Twitter or any of the many social media platforms, people (including your clients) are using them to interact with their friends and family about their daily lives, including their pets. How can your veterinary...

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Others

Practice Management

Customer Service: Hall of Shame or Hall of Fame?

Aquamation: A Dignified, Environmentally Friendly Alternative to Pet Cremation or Burial

This food helps kittens with digestive issues

Have You Embraced Veterinary Telemedicine?

How to Cultivate a Healthy Office Culture in Your Practice

Are You Making These Two Mistakes and Costing Your Clinic Thousands?

How You Can Build Client Relationships with Social Media

Popular Articles

Read the Latest Issue

Practice Management

Customer Service: Hall of Shame or Hall of Fame?

Aquamation: A Dignified, Environmentally Friendly Alternative to Pet Cremation or Burial

This food helps kittens with digestive issues

Have You Embraced Veterinary Telemedicine?

How to Cultivate a Healthy Office Culture in Your Practice

Are You Making These Two Mistakes and Costing Your Clinic Thousands?

How You Can Build Client Relationships with Social Media

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