Practice Management

Seven Reasons Why I’ll Never Offer Multi-pet Discounts … Or Any Discounts Really

August 7, 2013

Pigs may fly before veterinarians will ever agree on this issue, but that doesn’t mean it’s not worth discussing. After all, veterinary medicine is retail fare and discounts are the stuff of retail, so it only makes sense they might merit a mention in a column that relies on the politics of practice for monthly… Continue reading...

Tattoo Wars: Indelible Unprofessionalism Or Unfair Discrimination?

July 26, 2013

I recently exceeded my friends’ and family’s expectations by crossing the 40-year mark with no ink on my person. In spite of a prolonged skate-punk phase, I’d somehow escaped this particular depravation of the flesh. But let me be...

Avoid food sensitivities

The Tortoise And The Hare—Revisited

July 26, 2013

Remember the classic story of the tortoise and the hare, told by Aesop in ancient Greece around 600 BC, and later by La Fontaine in France? Moral No. 1 The story by itself has many interpretations, but it seems...

Interruptions

July 26, 2013

May I ask a personal question? Nobody has to know the answer. It will remain our little secret. Do you interrupt your clients? Do you wait until they completely answer question A before asking question B? If you’re not...

Are we giving enough?

July 19, 2013

Back on the "other” side of the exam table, I sit with my tabby boy, Mickey (Mickey and Minnie Mouse, siblings, were babies in this picture…the one sitting up is Mickey).

Should You And Your Clinic Have A QR Code?

June 25, 2013

I don’t know how and where it first started, but it seems like QR codes are everywhere these days. Not sure what a QR code is? It is the name of those strange little black squares on a white...

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Practice Management

Seven Reasons Why I’ll Never Offer Multi-pet Discounts … Or Any Discounts Really

Tattoo Wars: Indelible Unprofessionalism Or Unfair Discrimination?

Avoid food sensitivities

The Tortoise And The Hare—Revisited

Interruptions

Are we giving enough?

Should You And Your Clinic Have A QR Code?

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