Practice Management

10 Tips to Improve Your Staff's Communication Skills

June 9, 2014

Follow Veterinary Practice News on Twitter at @vetpetnews When phone shoppers or existing clients call your veterinary hospital, your goal is schedule every exam or surgery. Did you know 53 percent of receptionists fail to convert calls into booked exams? Find out how to confidently ask for the appointment every phone call in this video. … Continue reading...

Why A Bunny Eating Raspberries and Other Animal Videos Are So Popular With Your Clients

May 27, 2014

My daughter was the first one to show me the adorable YouTube video of the little bunny eating raspberries (and then his lips look like he’s applied lipstick! So cute!). Then my partner saw it, and said “why do...

Veterinary professional wearing a face mask gently examining a small gray dog in a clinical exam room, with the dog looking up at the veterinarian during a checkup.

Supporting veterinarians throughout Canada

Interpret The Signs Of FLUTD In Feline Patients

May 6, 2014

Are your feline patients trying to tell you something? When they visit the clinic with their owners, who bring them in with complaints about their pets' irritable moods and poor litter box habits, the cats may be presenting with...

Moist Food, Environmental Enrichment Can Fight FIC In Your Cat Patients

May 6, 2014

Follow Veterinary Practice News on Twitter at @vetpetnews. For cat-owning clients, caring for a pet with feline idiopathic cystitis (FIC) can be frustrating. As one type of feline lower urinary tract disease, FIC causes a range of aggravating clinical...

Cats And FIC: Discover The Signs And Some Solutions

May 6, 2014

Follow Veterinary Practice News on Twitter at @vetpetnews. Cats with feline idiopathic cystitis (FIC) are believed to have an abnormal response to environmental stressors, which may contribute to development of lower urinary tract signs including urinating outside the litter...

Marketing 101: Open Letter To New (and Existing) Clients (part 2)

March 17, 2014

Dear Client,* Welcome to our practice. We are honored that you chose us to help you help your pet. This letter includes our top 10 tips to ensure that we work closely together to keep your pet happy and...

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Others

Practice Management

10 Tips to Improve Your Staff's Communication Skills

Why A Bunny Eating Raspberries and Other Animal Videos Are So Popular With Your Clients

Supporting veterinarians throughout Canada

Interpret The Signs Of FLUTD In Feline Patients

Moist Food, Environmental Enrichment Can Fight FIC In Your Cat Patients

Cats And FIC: Discover The Signs And Some Solutions

Marketing 101: Open Letter To New (and Existing) Clients (part 2)

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