Practice Management

Why Listening is an Important Skill

April 5, 2016

When I was in the third grade my teacher wrote on my report card that I talked too much. I adopted that identity and became quite a “talker.” In fact, I enjoyed being an expert in various categories and loved talking about what I knew. I saw myself as an educator. It wasn’t until many… Continue reading...

Are Fear-Free Veterinary Practices Practical?

April 4, 2016

Jill Breitner, a professional dog trainer and author of the Dog Decoder app is telling pet owners that fear-free veterinary clinics as the "only way to go." In an article for our sister Dogster, Breitner recommends fear-free clinics because...

How AI-Enabled Diagnostic Platforms are Buying Back Time for Veterinarians and Clinicians

Education Center - Sponsored

As veterinary practices operate at full capacity, quick access to reliable in-clinic diagnostics has become invaluable—giving teams precious time back and easing workflow pressure.

Veterinary SEO Quiz: How Do You Rank?

March 30, 2016

Are your clients finding what they need and want on your practice’s website? Is your site following basic search-engine best practices? How findable is your veterinary practice’s website for new and prospective clients? Test your knowledge with this quick...

Are You Forward Booking?

March 24, 2016

Dentists are experts at forward booking patients’ next exams. Veterinary receptionists should embrace this proven business strategy. Tell clients at checkout, “Just as your dentist has you schedule your next appointment at checkout, we do the same so we...

7 Habits of the Most Successful Veterinary Practice Leaders

March 23, 2016

Want to lead your practice to its full potential? Successful veterinary practices don’t just happen. They develop over time under strong leadership. Here are 7 strong habits for leaders who want to build successful practices. Habit No 1: Know...

How to Have ‘The Talk’ on End-of-Life Care

March 21, 2016

One of the most difficult conversations to have in the veterinary industry is “the talk”—the end-of-life and euthanasia discussion. How does one approach clients to tell them their beloved companion must cross the rainbow bridge after 15 or more...

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