Practice Management

The trends to watch for in the veterinary world

July 27, 2017

Trend watching is must for those who run any type of business—and veterinary practices are no different. Some up-and-coming concepts and upstarts might seem disruptive and intimidating, but it’s better to be at the front end of the knowledge curve.

Got millennials? Why they’re great in the vet practice

July 27, 2017

Oh sigh ... we’re talking about those millennials again ... As you probably know, the subject tends to elicit more than just sighs in some veterinary circles. (Yes, expletives often are employed too.) Mostly this is because millennials, whether staff members or clients, are often perceived as entitled, self(ie)- obsessed and often just plain spoiled.

A smiling female veterinary professional in blue scrubs gently hugging and comforting a tabby cat.

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How to build a good reputation for your vet clinic online

July 24, 2017

Consumers form opinions about a business fast—regardless of the level of customer service provided. In fact, studies show that 68 percent of customers form an opinion of a business by reading just one to six reviews online, and that about nine out of 10 consumers determine whether they can trust a business after reading 10 or fewer online reviews.

Why wellness plans are great for your vet practice

July 20, 2017

When Brakke Consulting conducted its Bayer Veterinary Care Usage Study in 2010-2011, it became clear that many pet owners wanted the opportunity to pay for routine veterinary service in monthly installments, according to John Volk, a senior consultant with the Dallas-based management consulting firm.

10 provisions that protect your veterinary client list

July 20, 2017

As a practice owner, you’ve done so much to get your business off the ground. You incurred debt, worked 12-hour days and made an unyielding commitment to client service.

How to achieve veterinary team success through synergy

July 19, 2017

At the foundation of every successful veterinary practice is a successful veterinary team made up of a kaleidoscope of colors (personalities), levels of responsibilities and passion in the care of veterinary patients and clients.

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