Practice Management

Are Fear-Free Veterinary Practices Practical?

April 4, 2016

Jill Breitner, a professional dog trainer and author of the Dog Decoder app is telling pet owners that fear-free veterinary clinics as the "only way to go." In an article for our sister Dogster, Breitner recommends fear-free clinics because pets are "unnecessarily traumatized." As she writes: "What goes on behind closed doors in some veterinary… Continue reading...

Veterinary SEO Quiz: How Do You Rank?

March 30, 2016

Are your clients finding what they need and want on your practice’s website? Is your site following basic search-engine best practices? How findable is your veterinary practice’s website for new and prospective clients? Test your knowledge with this quick...

Give your patients FAST diarrhea relief

Are You Forward Booking?

March 24, 2016

Dentists are experts at forward booking patients’ next exams. Veterinary receptionists should embrace this proven business strategy. Tell clients at checkout, “Just as your dentist has you schedule your next appointment at checkout, we do the same so we...

7 Habits of the Most Successful Veterinary Practice Leaders

March 23, 2016

Want to lead your practice to its full potential? Successful veterinary practices don’t just happen. They develop over time under strong leadership. Here are 7 strong habits for leaders who want to build successful practices. Habit No 1: Know...

How to Have ‘The Talk’ on End-of-Life Care

March 21, 2016

One of the most difficult conversations to have in the veterinary industry is “the talk”—the end-of-life and euthanasia discussion. How does one approach clients to tell them their beloved companion must cross the rainbow bridge after 15 or more...

How to Talk to Your Veterinary Clients

March 18, 2016

You may be up-to-date on the latest medical research and have excellent skills with animals, but that won't help you if you struggle to communicate with your clients. Veterinarians rely on clients to carry out long-term treatment plans, to...

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