Practice Management

The implications of being candid with veterinary clients

June 26, 2017

The duty of candor, a concept in human medicine, can be defined as a legal duty imposed on the medical practitioner to be open and honest with patients or their families when things go wrong that can cause harm.

Is corporate practice’s ‘cookie cutter’ model better for pet patients?

June 23, 2017

Say what you will about corporate medicine (and trust me I do), I believe there’s something to be said for some of the methods corporate practices employ. In this case, I’m talking primarily about the much-maligned, checklist-based practice assistance system, aka the “cookie cutter” approach to managing medical methodology.

A smiling female veterinary professional in blue scrubs gently hugging and comforting a tabby cat.

Proudly partnering with vets & pets across Canada

Why following payment card standards matters to your vet practice

June 19, 2017

Do you think your veterinary practice would survive if your privilege to accept credit and debit cards were suspended? Think about it—90 percent of your revenue comes through credit and debit card transactions.

Why you need to embrace digital communication in your vet practice

June 14, 2017

When a phone directory landed on my front porch last week, I tossed it in the recycle bin. Could postcards become as obsolete as the yellow pages for veterinary hospitals and suffer the same fate as that phone directory?

How one vet clinic improved flea and tick compliance

May 25, 2017

Meghan Bingham, CVPM, has been with West Alabama Animal Clinic in Houston since 1996, when it was a one-doctor practice. In the past 20 years it’s grown to a nine-doctor practice with a staff of 45.

Equal pay for equal work in the vet practice

May 25, 2017

In a decision of significance to veterinary practices nationwide, the U.S. Court of Appeals for the Second Circuit has affirmed the dismissal of a veterinarian’s Equal Pay Act claim against her employer.

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