Practice Management

Want to Thank Clients and Attract Pet Owners? Try an Open House

April 17, 2009

On a sunny Saturday afternoon, more than 400 pet owners visit American Animal Hospital in Randolph, N.J., for its 14th annual open house. In the parking lot, guests enjoy perusing vendor booths, kids smile as Kennel Manager Diane McKenzie does face painting, and everyone laughs as adults race in the Pooper Scooper Contest, a game… Continue reading...

What Client Complaints Are Not Saying

April 17, 2009

We have all heard clients complain. Some of the most common complaints concern long waits and unexpected fees. You have probably developed routine responses for these complaints, citing policy and price justification. Yet at times we miss the point...

An overhead shot of a fluffy, golden-brown puppy lying on its back with its mouth open in a happy expression while receiving a belly rub.

This food helps puppies with digestive issues

What Staff Should Know About Blood Typing And Cross-matching

April 17, 2009

Canine Blood Types DEA System (Dog Erythrocyte Antigen) Dogs currently have 13 known erythrocyte antigens, nine of which are listed below. Dogs do not have naturally occurring antibodies to DEA 1.1, and 1.2, the most antigenic subgroup, but studies...

What’s Your Diagnosis? Identifying Pleural Effusion

April 17, 2009

Signalment:10-year-old female spayed Labrador retriever History: 24 hours of progressive respiratory distress Questions: 1. What are the primary findings? 2. What do you think is the primary reason for the clinical signs? Radiographic findings: Increased soft tissue opacity is...

What’s Your Diagnosis? Mediastinal Abnormality

April 17, 2009

Signalment: Eight-year-old male castrated standard poodle History: Two-month history of decreased appetite and weight loss. Questions: 1. What are the primary findings? 2. What do you think is the primary reason for the clinical signs? Radiographic interpretation: A soft...

When Corporate Practice Calls

April 17, 2009

Follow Veterinary Practice News on Twitter at @vetpetnews. When Brian Harpster, VMD, MS, owned a practice, his wife claimed he worked 90 hours a week, though he says it was actually 60 to 70. His West Shore Veterinary Hospital...

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Others

Practice Management

Want to Thank Clients and Attract Pet Owners? Try an Open House

What Client Complaints Are Not Saying

This food helps puppies with digestive issues

What Staff Should Know About Blood Typing And Cross-matching

What’s Your Diagnosis? Identifying Pleural Effusion

What’s Your Diagnosis? Mediastinal Abnormality

When Corporate Practice Calls

Popular Articles

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Practice Management

Want to Thank Clients and Attract Pet Owners? Try an Open House

What Client Complaints Are Not Saying

This food helps puppies with digestive issues

What Staff Should Know About Blood Typing And Cross-matching

What’s Your Diagnosis? Identifying Pleural Effusion

What’s Your Diagnosis? Mediastinal Abnormality

When Corporate Practice Calls

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