A Québec DVM shares her journey of professional fulfilment
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The next time you are preparing for a COHAT, be sure to first take out and evaluate your hand instruments for use
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There are many options for creating or enhancing a practice’s recovery containment area
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When clients are late and miss their appointment times, an option may be to have them wait for an opening or a ‘work-in’
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Establishing boundaries early and reinforcing them gently (but often) will remind people of the expectations you have set for yourself
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Juno Veterinary’s $149 yearly membership fee includes an annual exam, same-day urgent appointments, and telemedicine access
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It is imperative veterinary professionals understand the rules regarding euthanasia and burial as dictated by their provincial body
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It pays to stay up to date on software advancements so you can maximize your efficiencies each day
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Working on a side business outside the veterinary clinic is common but the reasons for the secondary income varies
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CSRs can ask clients specific questions about the patient and schedule call-backs for veterinarians or technicians
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Telemedicine is not a replacement for a physical exam, but it can be a very helpful tool
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Three critical things you must keep in mind
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Everything we have learned about team well-being teaches us that our people are the most important part of our practice
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When we put our own biased spin on emails we receive, things can turn personal quickly
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Your team needs to embrace technology to boost productivity, reduce employee burnout, and improve client experiences
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To ensure the successful delivery of veterinary patient care, be sure to support your team’s health and well-being
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How to reclaim your schedule (for good!)
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