Practice Management

Scrub in or rub in?

January 30, 2014

Dr. John Smith is getting ready for his first surgery of the day. He puts on his cap and mask, adjusts them methodically, and starts to rigorously prepare his hands for surgery. He grabs a brush soaked with chlorhexidine scrub and goes to work, as if it were a ritual: First his fingers, then the… Continue reading...

8 Resolutions Every Veterinarian Can Do

December 30, 2013

If the stats are to be believed, just under half of you will make resolutions this New Year’s. For most of us, it’ll mark yet another year of ineffectual hand-wringing over our many loathsome defects of character. For a...

Is your parasite protocol missing something?

Creating The Client Experience For Dentistry

December 30, 2013

Although your team recommends the best medical care for pets, sticker shock may prevent some clients from accepting dental treatments. The average dental case is $427, according to AAHA Veterinary Fee Reference, 8th edition (see Average Dental Case Bills).To...

Not ALL Of Your Clients Are Crazy!

December 12, 2013

It’s easy to dismiss "unusual” clients as "different.” They may have strange requests or describe bizarre signs in their pets. They may seem extravagant or eccentric. But sometimes, just sometimes, their description is perfectly truthful. Such was the case...

Simple Service Ideas That Enrich Vet Clients’ Experiences

December 4, 2013

Here are simple service ideas that will strengthen client relationships and generate referrals. Wendy S. Meyers Give welcome bags filled with goodies to new clients. Get canvas bags imprinted with your clinic logo, phone number and website (courtesy The...

A Complete Vet Appointment On Wheels

December 3, 2013

Modern veterinary practice continues to become more centralized and veterinarians have increasingly more options for deciding where the center of their practice resides. Whether you move your practice from room to room or farm to farm, flexibility in workflow...

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