Practice Management

Tattoo Wars: Indelible Unprofessionalism Or Unfair Discrimination?

July 26, 2013

I recently exceeded my friends’ and family’s expectations by crossing the 40-year mark with no ink on my person. In spite of a prolonged skate-punk phase, I’d somehow escaped this particular depravation of the flesh. But let me be clear: It’s not that I consider tattoos tacky, déclassé or ugly. My reticence is more to… Continue reading...

The Tortoise And The Hare—Revisited

July 26, 2013

Remember the classic story of the tortoise and the hare, told by Aesop in ancient Greece around 600 BC, and later by La Fontaine in France? Moral No. 1 The story by itself has many interpretations, but it seems...

A smiling female veterinary professional in blue scrubs gently hugging and comforting a tabby cat.

Proudly partnering with vets & pets across Canada

Interruptions

July 26, 2013

May I ask a personal question? Nobody has to know the answer. It will remain our little secret. Do you interrupt your clients? Do you wait until they completely answer question A before asking question B? If you’re not...

Are we giving enough?

July 19, 2013

Back on the "other” side of the exam table, I sit with my tabby boy, Mickey (Mickey and Minnie Mouse, siblings, were babies in this picture…the one sitting up is Mickey).

Should You And Your Clinic Have A QR Code?

June 25, 2013

I don’t know how and where it first started, but it seems like QR codes are everywhere these days. Not sure what a QR code is? It is the name of those strange little black squares on a white...

Selling The Value Of Diagnostics

June 10, 2013

With persuasive conversations, technology tools and effective reminders, veterinarians can get more patients the preventive diagnostics they need. Since 2007, Ellie has taken nonsteroidal anti-inflammatory drugs to manage her arthritis following two knee surgeries. The 11-year-old black Labrador retriever...

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Others

Practice Management

Tattoo Wars: Indelible Unprofessionalism Or Unfair Discrimination?

The Tortoise And The Hare—Revisited

Proudly partnering with vets & pets across Canada

Interruptions

Are we giving enough?

Should You And Your Clinic Have A QR Code?

Selling The Value Of Diagnostics

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