Practice Management

Thou Shall Not Judge … Your Client

January 3, 2012

We’ve probably all been there, standing across an exam table from a client who doesn’t seem too enthused about sticking a pill, squirting a liquid, or cramming a capsule down the mouth of their pet. So, being good veterinary professionals, we pull out all the advice and tricks of the trade … pill pushers, pill… Continue reading...

Baby On Board

November 28, 2011

Most of us have heard that there are more female students in veterinary school than male students. This preponderance of estrogen will likely have various effects on the profession, and many of them will reflect the reality that often...

Is your parasite protocol missing something?

What To Say Back When Money Talks

November 2, 2011

It is a scene that’s all too familiar. We know what needs to be done for a pet’s health, but the client cannot afford the care. They come to us for help, but we are stopped short by the...

Finding Software’s Hidden Gems

October 31, 2011

Veterinarians would pay closer attention during practice management software training if they realized how much revenue they could gain and how much time they would save. Software companies offer on-site, on-phone and online training with the purchase and installation...

Building Bonds To Improve Patient Care

October 27, 2011

If there is one thing we can all agree on, it is that the ability to build strong relationships with clients and their pets is one of the most defining characteristics of a successful veterinary practice. It’s not rocket...

Why We Hate Online Reviews

October 27, 2011

Here’s a not-very-well-kept secret: Most of us detest online reviews. Why? Well, isn’t it obvious? We know that plenty of people now use them almost exclusively to find their new pets’ healthcare provider (us). So we can’t ignore them....

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